Legal information — Harunic Stationery (Australia)
This page sets out the principal legal terms, statutory notices and procedures applicable to purchases and dealings with Harunic within Australia. It summarises key Australian Consumer Law protections, returns and warranty handling, intellectual property, and dispute resolution steps.
- Trading name: Harunic Stationery
- ABN: 44 667 049 301
- Registered address: 12 Glenmore Road, Paddington, NSW 2021, Australia
- Contact:harunic@hotmail.com | +61 429 857 321
Australian Consumer Law — Guarantees that apply
Under the Australian Consumer Law (ACL), consumer guarantees automatically apply to most goods and services purchased from Harunic. These guarantees include that products are of acceptable quality, fit for purpose, match the description, and that clear title is provided.
- If a product is faulty, you may be entitled to a repair, replacement or refund depending on the issue and the expected life of the product.
- For major failures, consumers may choose a refund or replacement and compensation for reasonably foreseeable loss or damage.
- These ACL rights are in addition to any manufacturer warranty or Harunic warranty statement.
Statutory notice
Nothing in Harunic's standard terms is intended to exclude, restrict or modify your rights under ACL where those rights cannot be excluded by law. If you are a consumer under the ACL, our liability for a major failure is limited to remedies required by law.
Returns, refunds and warranty process
- Contact us with your order number, photos of the issue and purchase details.
- We will assess and advise whether to return the item for inspection, arrange a repair, replacement or refund under ACL or our warranty.
- Keep proof of purchase. For change-of-mind returns, refer to our Returns & Exchanges policy — some items may be non-refundable.
For faulty goods, Harunic will cover reasonable return postage where a return is accepted.
Intellectual property and permitted use
All content on this site, including images, text, product designs, and branding, is owned by Harunic or used under licence. You may view and print materials for personal, non-commercial use only.
Unauthorized copying, modification or commercial use is prohibited. To request use of our materials, contact our legal representative at harunic@hotmail.com.
Data handling & privacy (summary)
We collect only necessary personal information to process orders, fulfil warranties, and communicate about products. Full details are in our Privacy Policy.
- Lawful basis: contractual necessity and legitimate interest for order fulfilment.
- Data retention: order records retained for tax and warranty purposes (commonly 7 years where required by law).
- Third-party processors: payment gateways, logistics partners and analytics providers operate under contract and appropriate safeguards.
Privacy quick FAQ
Complaints and dispute resolution
Harunic aims to resolve disputes quickly and fairly. If you have a complaint:
- Contact our customer service at harunic@hotmail.com or call +61 429 857 321.
- If unresolved within 10 business days, we will escalate internally and propose a resolution timeframe.
- If still unresolved, consumers in Australia can seek assistance from the relevant state consumer protection agency or the Australian Competition and Consumer Commission (ACCC).
Statutory & downloadable documents
Below are our key legal documents. For full contracts, warranties and terms, download the official PDFs.
Office & legal hours
Mon–Fri: 9:00–17:00 AEST
Appointments for returns/inspections by arrangement
Make an appointmentOther legal notices
- Governing law: These terms are governed by the laws of New South Wales, Australia.
- Limitation of liability: Subject to the ACL and other non-excludable rights, our liability is limited as set out in the Terms & Conditions.
- Contact for legal enquiries: Harunic legal team at harunic@hotmail.com.